Terms of service
# **Terms of Service**
**Last Updated: 5/7/2025**
Welcome to **Lemenz**! These Terms of Service ("Terms") govern your use of our website, products, and services, including customized printing on clothing. By accessing or using our services, you agree to comply with these Terms. Please read them carefully.
## **1. Acceptance of Terms**
By placing an order or using our services, you confirm that you are at least 18 years old (or have parental/guardian consent) and agree to these Terms. If you do not agree, please do not use our services.
## **2. Customization & Design Ownership**
- You may upload or request custom designs for printing on our clothing.
- You warrant that you own or have legal rights to any designs, logos, or artwork submitted.
- **Lemenz** reserves the right to reject any design that violates intellectual property rights, contains offensive/illegal content, or does not meet printing standards.
## **3. Order Process & Payment**
- Orders are processed once payment is confirmed.
- We accept Cash on delivery, Master card, Visa card .
- Prices are subject to change without notice.
## **4. Production & Shipping**
- Custom orders may take longer to produce than standard items.
- Shipping times are estimates and not guaranteed.
- You are responsible for providing accurate shipping details.
## **5. Returns & Refunds**
- Due to the custom nature of our products, returns/exchanges are generally **not accepted** unless there is a defect or error on our part.
- Refund requests must be submitted within 7 days of delivery with proof of the issue.
## **6. Intellectual Property**
- All designs, logos, and content on our website are owned by **Lemenz** or licensed to us.
- Unauthorized use, reproduction, or distribution of our designs is prohibited.
## **7. User Conduct & Prohibited Content**
You agree not to submit designs that:
- Infringe on copyrights/trademarks.
- Are offensive, discriminatory, or illegal.
- Contain explicit or harmful material.
## **8. Limitation of Liability**
-**Lemenz** is not liable for any indirect, incidental, or consequential damages arising from product use.
- We are not responsible for printing errors caused by low-resolution images or incorrect design submissions.
## **9. Privacy Policy**
Your personal data is handled according to our [Privacy Policy].
## **10. Changes to Terms**
We may update these Terms at any time. Continued use of our services means you accept the revised Terms.
## **11. Governing Law**
These Terms are governed by the laws of **PAKISTAN**, and any disputes will be resolved in its courts.
## **12. Contact Us**
For questions about these Terms, please contact us at:
**Lemenzofficial1@gmail.com**
**+923707567890**
**102C NOR SOCIETY JOHAR TOWN LAHORE**
Thank you for choosing **Lemenz**!
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