Shipping policy
# **Shipping Policy**
**Last Updated: 5/7/2025**
Thank you for shopping at **Lemenz**. This Shipping Policy outlines important information regarding order processing, shipping times, delivery, and related terms.
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## **1. Order Processing Time**
- **Standard Orders:** Processed within **4-6 business days** (excluding weekends/holidays).
- **Custom-Printed Orders:** May take an additional **3 business days** for production before shipping.
- During peak seasons (e.g., holidays, sales), processing times may extend.
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## **2. Shipping Methods & Estimated Delivery**
We offer the following shipping options (may vary by location):
*Delivery times start after the order is processed and shipped.*
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## **3. Shipping Destinations**
- We currently ship to **all over Pakistan**.
- International orders may be subject to **customs fees, taxes, or delays**, which are the **customer’s responsibility**.
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## **4. Tracking Your Order**
- Once shipped, you’ll receive a **tracking number** via email.
- If tracking hasn’t updated after **4 days**, contact us at **whatsapp +923707567890**.
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## **5. Shipping Delays & Issues**
- **Carrier Delays:** We are not responsible for delays caused by shipping carriers, weather, or customs.
- **Incorrect Addresses:** Double-check your shipping details at checkout. If an order is returned due to an incorrect address, reshipping fees apply.
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## **6. Returns Due to Shipping Errors**
- If we ship the wrong item or a defective product, contact us within **7 days** for a replacement or refund.
- **Custom-printed items** are **final sale** unless there’s a manufacturing error.
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## **7. Contact Us**
For shipping-related questions:
📧 **Lemenzofficial1@gmail.com**
📞 **+923707567890**
🕒 **10 AM - 10PM**
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*LEMENZ – Fast, Reliable Shipping for Your Custom Styles.*
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**Note:** Shipping times are estimates, not guarantees. For urgent orders, choose expedited shipping at checkout.